ChatGPT is known as the fastest growing consumer application in history, reaching over 100 million active monthly users just two months after its November 2022 launch. But why is it so powerful? In this blog post, we’ll cover what ChatGPT is and the different ways that property managers can use ChatGPT and other AI tools to streamline their day-to-day operations.
What is ChatGPT?
ChatGPT is an artificial intelligence chatbot developed by OpenAI. As an AI-powered natural language processing tool that was trained by humans, ChatGPT is capable of understanding text and generating responses based on the prompts provided. Due to its human-like ability to generate various types of text, this type of technology can be used in nearly every industry.
How can you use ChatGPT for leasing operations?
Property managers can dramatically maximize efficiency by utilizing ChatGPT in their day-to-day operations. By leveraging the power of AI, property managers can streamline communication with tenants, owners, and leads. Its ability to handle multiple conversations simultaneously ensures that each person communicating with your business online receives prompt and personalized assistance.
Use case #1: Streamline communication
The ChatGPT API enables users to create their own AI chatbots based on specific information. Inputting your active listings, resources, and other information to a chatbot streamlines communication with leads, tenants, and clients while slashing response time. Chatbots will rid your inbox of repetitive questions, and your prospects will be happy that they can get their questions answered immediately from your website. If you’re feeling tech savvy, Beebom has written a comprehensive step-by-step guide to building a chatbot using the ChatGPT API.
Use case #2: Content creation and listing optimization
One of the most popular use cases for ChatGPT is content creation and optimization. Property managers can leverage the power of AI to enhance social media captions, brainstorm blog post ideas to boost organic SEO results, optimize rental property listings, and more. Since it “learns” from each chat session, it can provide new, more refined responses based on feedback throughout a single chat session. Take a look at a few of our examples:
Brainstorm ideas for blog posts and other web content
But let's say we want this listing written in paragraph form rather than a bulleted list. No problem!
The more information you provide, the more detailed and high-quality your response will be. ChatGPT will sometimes include its own information, so be sure to proofread and edit before posting.
Use case #3: Simplify maintenance requests
As we mentioned earlier, there are endless possibilities when it comes to creating your own chatbot with ChatGPT. But this technology isn’t just applicable to prospective renters, you can streamline communication with your current tenants as well. Enabling tenants to submit maintenance requests through a chatbot powered by ChatGPT can streamline the maintenance process without the hassle of back-and-forth communication. ChatGPT can gather relevant details about the issue, answer questions, and provide updates on the status of the maintenance task.
Use case #4: Translation
Although ChatGPT was not built for the purpose of translation, the AI tool is trained using a variety of languages. While Google Translate has become more reliable in recent years, one major benefit of using ChatGPT to translate is that you can provide context that would be missing in Google Translate. If you include phrases like “...from the perspective of a native Spanish speaker,” or “...from the perspective of a prospective renter searching for a place to live,” this provides additional context that can change the meaning of the responses.
Use case #5: Application assistance and accessibility
A ChatGPT chatbot can guide prospective tenants through the application process by answering questions about required documents, eligibility criteria, and other details about each of your properties. It can provide step-by-step instructions and address any concerns potential applicants may have, without the lead having to leave your website.
Additionally, ChatGPT can offer language translation services and additional clarification to assist applicants who may have language barriers. By providing additional accessibility accommodations, property managers can cater to a more broad pool of potential tenants and ensure an accessible application process.
Accessible AI technology has the potential to revolutionize the single-family property management industry. Showdigs is at the forefront of leveraging AI technology to enhance each step of the leasing process. To see how Showdigs utilizes AI to revolutionize the leasing process, book a time to chat with our team. Take a step towards the future of property management and learn how Showdigs can empower your business with innovative AI solutions.