At Showdigs, we get it. Managing a property (or hundreds) can be a real challenge when you consider all the moving parts.
That's why we built an in-house live operations service that comes included with all Showdigs subscriptions at no extra charge.
Our US-based team of dedicated professionals takes on all of your lead calls, texts, and emails, freeing your time to focus on other important aspects of your business. They are available every day during all showing windows to ensure your business runs smoothly with the highest level of customer service and support.
Curious about how we can help your business? We're covering a few highlights that our Showdigs partners enjoy the most about our Live Operations Team. Watch the video above to hear it straight from our Operations Manager, Will!
Reduce your leasing conversations by 100%
One of the most important aspects of property management is being able to respond quickly and effectively to every call, text, and email that comes in from potential tenants. The Showdigs Live Operations team is here to make sure that happens.
Our team is fully trained to handle any inquiry that comes their way, from answering basic questions about available units to scheduling tours and handling tenant coordination for occupied showings and condition reports.
Quickly respond to suspicious activity
Our team is also fully equipped to handle any urgent matters that may arise. With increasingly savvy scammers plaguing the single-family rental industry, our knowledgeable representatives are there to act quickly when something seems suspicious. The Live Operations Team keeps a close eye on all self-guided and agent-led tours to make sure scammers are kept at bay. We understand the importance of being available when our partners need us most, which is why our team is online seven days a week during all showing windows.
Interested in round-the-clock coverage for your leasing conversations? Our 24/7 automated leasing line (available as an add-on) uses conversational AI to seamlessly handle any calls that come in after-hours.
Stay in the know with detailed reports
Our services go beyond answering calls and emails! We also provide detailed reports on all leads and inquiries, so you can see how your property is performing and make informed decisions about your marketing strategy. Additionally, we report on your tenant's interactions with our team, which can help you identify areas for improvement and give you an understanding of your tenants’ preferences and needs.
Every Showdigs subscription comes with 5-star service included
We pride ourselves on providing 5-star service (check our reviews!) and we've worked hard to ensure that our team is fully equipped to handle any situation that may arise. We believe that our Live Operations team is one of the best in the business and we're confident that you'll be impressed with the level of personalized service and support that we provide.
"[Showdigs'] customer service is top notch — communicative, proactive, and so quick to assist when needed. As great as the software is, it wouldn't be as valuable without their amazing team backing it up." — Amber H.
P.S. We’re not here to nickel and dime you
Our Live Operations call center, available every day during all showing windows, comes included in all Showdigs subscriptions at no additional cost — we will never charge by the minute or by volume. We're here to take on all of your leasing conversations so that you can focus on more important things, like scaling your business and boosting your bottom line.