News & Trends

The Property Management Conference Guide for NARPM® Broker/Owner 2023

February 18, 2024

Event Overview

The National Association of Residential Property Managers hosts several large events per year for its members network, strategize, learn, and discuss major trends and technologies in the industry. The first national event of 2023, The NARPM® Broker/Owner Conference & Expo, invites only designated brokers, owners, and decision makers of property management companies, making it a highly exclusive event.

Showdigs is proud to be a 2023 Official Partner and Coffee Break Sponsor for this year’s Broker/Owner Conference & Expo, and we can’t wait to be in sunny Carlsbad in April!

Without further ado, let’s explore everything that this event has to offer:

Where: This year’s convention will take place at the captivating Omni La Costa Resort & Spa. The resort boasts beautiful beaches, vibrant coastal sunsets, eight alluring pools, and two championship golf courses! Omni La Costa Resort is located just a few miles from Carlsbad, and just a thirty minute drive from San Diego. 

When: The fun begins at 7:00am on Tuesday, April 25th, and officially concludes at 5:00pm Thursday, April 27th. 

Highlights & Must-Sees at NARPM® Broker/Owner 2023


  • The Business Hierarchy of Needs | 
    Speaker: Tracy Streich
    Tuesday, April 25th at 10:05am-10:30am
  • Using Technology to Improve Your Profits
     | Speaker: Todd Ortscheid
    Tuesday, April 25th at 1:45pm-2:35pm
  • Building Unbreakable Processes
     | Speaker: Rhianna Campbell
    Wednesday, April 26th at 10:40am-11:30am
  • Tenant Rights, Housing as a Right & Emerging National Issues
     | Speaker: Tyler Craddock and Troy Garrett
    Wednesday, April 26th at 1:00pm-2:15pm
  • It’s Not Time Management, It’s Priority Management
     | Speaker: Barb Betts
    Thursday, April 27th at 9:00am-10:15am
  • Competitor or Consolidator? What Acquiring Companies are Looking For
     | Speaker: Jennifer Stoops, Matthew Whitaker, and Andrew Propst
    Thursday, April 27th from 10:45am-11:35am

Trade Show Booths:

  • Showdigs at Booth #111
    Showdigs is the only property management software with a network of on-demand, licensed real estate agents specially trained for tours, condition reports, and all other fieldwork needs. 
  • Yardi at Booth #302 

    Yardi is a real estate management solution offering software for property management, accounting, marketing and leasing, market intelligence, energy management, end-to-end procurement, business intelligence, learning management and more.
  • Second Nature at Booth #401
    Second Nature offers convenient resident benefit packages (RBPs) to property managers that are designed to transform the living experience of tenants. These RBPs include a multitude of services for residents ranging from fridge and air filter delivery to credit building to maintenance.
  • ProfitCoach at Booth #110 

    ProfitCoach provides property management entrepreneurs with a degree of clarity and effectiveness by helping them identify the key profit drivers in their business. By identifying annual targets for growth and profit, ProfitCoach allows property managers to find hidden opportunities within their financial and operational data, paving the way to hit targets and avoid pitfalls along the way.
  • Fourandhalf Marketing Agency at Booth #304
    Fourandhalf is a digital marketing agency built specifically for property managers. Through research and development, their team utilizes the latest digital technologies to help property managers grow their portfolio.
  • Piñata at Booth #214
    Piñata is a reward and credit building program that allows renters to earn rewards, save on everyday expenses, and boost their credit scores simply by verifying their rent each month. Tenants can earn Piñata Cash by taking surveys, referring friends, and more!

Things to Do in Carlsbad, CA

Carlsbad is home to a seven mile stretch of coastline, incredible breweries, shopping centers, championship golf courses, a variety of restaurants and more! Further south lies San Diego, “Where good vibes and awesomeness shine day and night.”


If you’re interested in soaking up the nature scene during your stay, be sure to check out the Lake Calaveras Hiking Trail, a scenic hike conveniently located on a dormant volcano. If hiking doesn’t sound like the vibe after walking around the event all day (we don’t blame you), sit and relax on one of the beaches near the resort!

The Flower Fields at Carlsbad Ranch provides a colorful fifty-acre rainbow of flowers on a hillside overlooking the coastline. The season runs from March 1st through May 14th — if you’re interested, be sure to purchase tickets online before heading over. If you’re a baseball fan, the San Diego Padres will be playing the Diamondbacks, Cubs, and Giants at Petco Park during the week of Broker/Owner. 

What to Eat (and Drink)

Fun fact: The Omni La Costa has its own bee colony which is home to over 60,000 bees, located right next to their herb garden! If you order a dish with honey from any of their six on-site restaurants, they say that it will taste “a little more peppery from the peppercorn trees or has hints of fennel flavors from the growing stalks” since the bees use the pollen from these herbs.

What better way to enjoy your proximity to the Pacific than grabbing a quick happy hour bite at Blue Ocean Robata & Sushi? The California Burrito (a burrito filled with carne asada and french fries) got its start in San Diego, and while the specific restaurant is debated, there is a plethora of delicious Mexican cuisine nearby! Searching for the best rooftop to enjoy a drink while you watch the sunset? 264 Fresco, Park 101, and The Rooftop Bar (fitting name) at The Mission Pacific Hotel all boast beautiful rooftop seating!

Your Guide to Getting the Most out of a Conference

You paid your registration fee, booked your flights and hotel, and arranged coverage for while you’re out of office — now it’s time to get the most out of your time! This guide is to help you do just that! 

This information can be applied to any trade show, conference, or convention so be sure to bookmark this page so you can easily refer back to it at any time! Here's what's covered:

  • Packing for a conference
  • Networking at a conference
  • Finding new software, solutions, and vendors at a conference
  • Having fun at a conference
  • What not to do at a conference

Packing for a Conference

  • Of course you’ll start by packing the usual: clothes (layers are key!), a jacket (depending on when/where you’re going), your phone, laptop, etc.
  • Don’t forget to bring extra pens, a notebook, business cards, an extra charger, and hand sanitizer.

Networking at a Conference

  • Networking - people either love it or hate it. Regardless, it’s a necessary and worthwhile part of conferences because it can lead to meaningful business connections, the sharing of ideas, and new friendships!
  • It’s good to figure out who you want to meet with before getting to the conference — you’ll be able to prepare a game plan to make the most of your time and impress who you’re talking to by doing your research ahead of time.
  • Reach out to your network to see who’s planning to attend the conference, follow the conference/hashtag on social media, and check the agenda to have a better idea of who will be there.

Finding New Software, Solutions, and Vendors at a Conference

  • Not every booth will have something useful to you or your business, so it’s a good idea to study the floor plan ahead of time and make a list of which booths are worth stopping at.
  • It’s important to use your time at the conference to really evaluate your business as a whole. Rethink your current processes and be open to learning from new industry trends.
  • Helpful tip: Make a list of two or three things in your day-to-day business operations that you either really don’t like to do or that take up too much of your time - odds are these are tasks that can either be automated or outsourced. Keep an eye out for vendors who could fill in those gaps, and have conversations with those reps at the conference! They can give you all sorts of free advice, and you may even walk away with the perfect solution. 

Having Fun at a Conference 

  • Conferences shouldn’t be all about work! Attend happy hours, schedule coffee meet ups, and fit in some local sightseeing. 
  • Trade shows and conventions are usually filled with all sorts of raffles and giveaways — enter all of them if you can! Vendors usually bring tons of swag to events like this and love to give it away as prizes. 

What Not to Do at a Conference

  • Don’t go to a conference without a plan - making the most out of a conference means being smart about your time and planning ahead. You only get these opportunities once a year (if that!), and the last thing you want to do is waste the time and money you spent getting there.
  • Don’t expect to do everything on your list — a plan is great for maximizing your time, however, things come up and you might not be able to check everything off your list. It’s best to prioritize the things that matter most to you and your business and leave some wiggle room for spontaneity.
  • Don’t just stick with your clique — spend time with your people, but make sure to also spend some time networking, learning, and meeting new peers!

We'll see you at Booth #111 at the NARPM® Broker/Owner Conference & Expo!

We understand that the conference can be hectic, but we encourage you to take a few moments to stop by Booth #111 and say hello. If you prefer, you can use this link to book a short meeting with Ian Kirkpatrick, our resident leasing guru, who will be available throughout the conference!

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