Hiring a residential property manager is a challenging task. You’re looking for someone who is incredibly detail oriented, excellent at managing their time, and has amazing people skills. More than anything, you want someone with experience so you only have to train them in your processes instead of the entire industry.
In this post, we detail the responsibilities of residential property managers and present a job description template you can use when hiring. We also include examples of current job listings to inspire you.
What are residential property managers in charge of?
A residential property manager typically performs the following duties:
- Helps onboard new clients and their properties
- Schedules showings with prospects
- Meets with prospects to show them the property at the designated time
- Fields questions via phone, text, and email
- Review and process rental applications
- Notify tenants when they’ve been selected
- Coordinate move-ins and move-outs
- Communicating with current tenants about any issues
- Take turns being on call on nights and weekends for tenant needs
- Handles eviction process alongside an attorney
- Collects and deposits rent payments
- Answers tenant questions about online payments and autopay software
Depending on the organization of the property management company, you might not have property managers doing leasing-related responsibilities, and they might only be handling active client and tenant needs as well as onboarding new clients and their properties.
Is hiring the right move for you?
Before you rush to start writing a residential property manager job description and then upload it to Indeed, you first need to consider whether hiring is the right move at this time.
Here are some questions to ask yourself to be sure:
- Is there enough work throughout the entire year for this person (not just the busy season)?
- Can you increase your current staff’s capacity and productivity enough to cover the need, or do you truly need more hands on deck?
- Are there any company processes or procedures that need to be improved first before hiring someone?
Hiring is a huge expense, so before you commit to paying someone’s year round salary, be sure that it’s an expense your business truly needs. Learn more about how Showdigs offers you professional, flexible, and affordable help with showings and other field work.
Residential property manager job description template
Here’s what we’ve included in our residential property manager job description, so you’ve got everything you need.
- Introduction or brief
- Required experience and education
- About us (include details about company culture information and perks)
- Work location
- Additional compensation
Now let’s take a look at our template!
Introduction or brief
Our industry leading property management company based in the Denver area seeks a Property Manager to act as the lead point of contact for all parties involved in residential leasing. The qualified candidate will be responsible for day-to-day management and maintaining properties and satisfying the needs of both investor clientele and tenants.
Founded in 2002, our innovative and professional property management company offers comprehensive training, cutting edge technology, excellent team support, and more.
The residential property manager is responsible for:
- Onboard new clients and their properties
- Scheduling showings with prospects
- Meeting with prospects to show them the property at the designated time
- Fielding questions via phone, text, and email
- Reviewing and processing rental applications
- Notifying tenants when they’ve been selected
- Coordinating move-ins and move-outs
- Communicating with current tenants about any issues
- Taking turns being on call on nights and weekends for tenant needs
- Handling the eviction process alongside an attorney
- Collecting and depositing rent payments
- Answering tenant questions about online payments and autopay software
To be considered for this position, you must have a positive mindset, care about our prospects and tenants, and be detail-oriented.
- High school diploma or higher
- Minimum 3 years property management experience
Management Group provides property management services to single family and small multifamily properties throughout the Seattle, Washington region. In working with clients, prospects, and tenants, we value superb communication, fairness, and timeliness. We work in a comfortable, quiet office stocked with great snacks. As a team, we’re highly organized and prompt, but we know how to make light of any stressful situation too.
Be sure to also include the following. You don’t have to get too detailed on these, just list whatever is applicable.
- Work location - City name and/or office address
- Compensation - The hourly or salary range, or request that applicants state their expectations
- Additional compensation - Whether you offer commissions or bonuses
- Benefits - Health, vision, and dental information, 401K plan, amount of vacation time
- Office and company highlights - Such as team lunch once a month, or getting your birthday off, or a gym membership
Residential property manager job posting examples
Examples are helpful, aren’t they?
Let’s take a look at a couple of example job listings for residential property manager positions so you can get even more inspiration for what you would want to include.
Remember: the better your job listing, the higher quality candidates you can attract. Top professionals are always picky about what jobs they apply to, and sloppy or incomplete job postings are a red flag.
The format for the following example is as follows:
- Skills and qualifications
- Benefits and commissions
Now let’s review another example job listing found on Indeed.
In this example, the company uses the following structure for their job description:
- What we offer
Creating a clear and professional job listing can help you attract the best residential property manager applicants to help you satisfy your growing list of clients.
To make the most of your internal team, check out Showdigs, a network of licensed real estate agents who provide field work services on demand so that busy property managers can get more done back at the office.