Automation flow
Cold Lead
1
When
A lead inquires
2
If
No tour is scheduled in 1 hour
3
Then
Send follow-up
Workflows & Automation
The follow-up that happens before you remember it
Message flows show how Showdigs communicates with prospects from their first inquiry through touring and application follow-up. Preview each message, see when it sends, and keep your leasing journey consistent.
Follow Up
Sent
Text messageEmail
Tour scheduled
Keep the funnel moving without chasing it
Let Showdigs run the repetitive follow-up work in the background while your team handles the conversations that need judgment.
Messages
Email replies: On⌄1⌄
Inquiry
The prospect has submitted interest in a listing.
ImmediatelySMSEmail›
⌘ CONDITION
If the prospect doesn't schedule a tour
Only sends while the unit is on the market and the prospect has not scheduled.
After 1 hourSMSEmail
After 2 hoursSMSEmail
After 24 hoursSMSEmail
2Scheduled Tour›
3Completed Tour›
4Applied›
INQUIRY
Sent immediately
Invites the prospect to choose an available tour time.
Preview messagesTemplate
SMS
Schedule a tour for {address} at {inquiry_link}
Insert a Variable107 / 480
Subject {address} is ready for viewing!
Hi {prospect_first_name}, schedule a tour for {address} at a time that works for you. {inquiry_link}
See the whole leasing conversation
See Funnel Messages and Listing Messages in one place, from the first inquiry through touring and application follow-up.
Custom Message Flows
Make every prospect message sound like your team
Inquiry>Immediately>Message template>SMS + Email
Template settings
Choose the channels and message your prospects receive
SMS messageEditing
Email messageEnabled
Available variables
Listing AddressTour TimeInquiry Link
Message editorPreview
Schedule a tour for Listing Address at a time that works for you: Inquiry Link
SMSPersonalized text messageActive
EmailBranded email templateActive
VariablesProperty and inquiry detailsReady
Customize every message with Showdigs Plus
Tailor both text messages and emails to your brand and leasing process while Showdigs handles the timing and delivery.
Missed tours
Auto-recovery queue
Amara Quinn
Missed 10:30 AM
Tobin Wells
No-show yesterday
Iris Camden
Missed 2:00 PM
Evan Brooks
Late cancel
No-show recovery
Reschedule invite for 6548 Briarcrest Loop
Tour no-show>Wait 15 minutes>Send link
Message preview
Looks like today's tour time did not work out. You can grab a new opening here: Schedule Again Link
24 recovered tours this month
Open times
Tomorrow 9:30 AM
Tomorrow 1:00 PM
Thu 10:30 AM
Thu 4:00 PM
No-show & rent drop re-engagements
Recover missed appointments with automated outreach that gets prospects back on the calendar.
Make every prospect message count
See how message flows help Showdigs keep your leasing journey moving.