Self-guided tours let prospects access your vacant properties on their own schedule without a property manager or agent present. Showdigs handles identity verification, smart lock access, and post-tour follow-up automatically.

How to enable self-guided tours

Step 1: In your Showdigs account, go to the property settings for the vacancy you want to configure.

Step 2: Enable self-guided tours and set your available showing windows.

Step 3: Connect your smart lock or digital lockbox to the property in Showdigs.

Step 4: Your AI Leasing Agent will now offer self-guided tour slots to qualified prospects automatically.

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How a prospect books a self-guided tour

Step 1: The prospect inquires through your listing and the AI Leasing Agent qualifies them.

Step 2: The AI offers self-guided tour availability based on your configured windows.

Step 3: The prospect selects a time and completes AI identity verification from their phone.

Step 4: On the day of the showing, they receive access instructions.S

tep 5: They arrive, enter the property during their scheduled window, tour at their own pace, and leave.

Step 6: You receive a notification that the showing occurred and a post-tour application link goes to the prospect automatically.

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"Working with Showdigs has been like adding another member or two to our leasing team." — Angela L., Leasing Specialist

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What you receive

A verified identity record, an access log with timestamps, and a post-showing notification. All without being present or involved in the showing itself.

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Why it matters

Self-guided tours expand your showing availability beyond business hours without adding coordination time. A prospect who wants to tour at 7 PM on a Thursday or 10 AM on a Sunday can do so without waiting for an available agent or coordinator. Your properties get shown when prospects are actually available.

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Frequently Asked Questions

Is self-guided touring safe for vacant properties?

Yes. Every self-guided tour requires AI identity verification before access is granted. Access is time-limited to the scheduled showing window. A complete access log with verified identity and timestamps is created for every showing.

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What is the difference between self-guided tours and open-ended lockbox access?

Showdigs self-guided tours require identity verification before access, limit access to the scheduled window only, and create a full audit trail for every entry. Open-ended lockbox access has none of these protections.

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Can I offer self-guided tours on some properties and agent-led showings on others?

Yes. Showing types are configured per property in Showdigs. You have full control over which properties offer which formats.

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What smart lock systems does Showdigs integrate with?

Check showdigs.com for current smart lock and lockbox integrations. Supported hardware is updated as new integrations are added.

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What happens after a self-guided tour is completed?

You receive a notification that the showing occurred. The prospect automatically receives a post-tour message with the application link while their interest is still high.

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