Property managers know their business better than any rulebook. Showdigs scheduling control reflects that. When you book a tour yourself, the restrictions that apply to leads no longer apply to you.

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What changed

Previously, minimum notice windows and pause periods applied to all tour bookings including those initiated by property managers. Now those rules show up as informational warnings rather than hard blocks when you are booking directly. You see the flag, you make the call.

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How to use scheduling control

Booking a tour directly: Log in to Showdigs and navigate to the property. Select your showing time. If the booking falls within a restricted window you will see an informational warning but the booking will not be blocked.

Assigning to a team member: When setting up a tour you can now assign it to a specific team member directly from the scheduling dialog. It defaults to your configured schedule but you can select any team member at the point of booking. No need to reassign after the fact.

Instant confirmation: Tours you book on behalf of a lead are confirmed the moment you submit. Previously PM-initiated bookings required the lead to click through a confirmation before the tour was locked in. That step is now removed. The tour is live immediately.

Why it mattersManual coordination situations come up constantly in property management. An owner wants to see a unit. A maintenance check needs to happen before a showing. A prospective tenant is standing outside and needs access now. Hard blocks on your own scheduling create friction in exactly these moments. Scheduling control removes that friction while keeping the rules intact for inbound leads.

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"We love Showdigs. It has made our showing process so much easier and fast." — Alina G., Leasing Manager

Frequently Asked Questions

Do the scheduling restrictions still apply to leads and prospects?

Yes. The relaxed rules apply only when a property manager books directly. Inbound leads and prospects still follow all configured scheduling rules including minimum notice windows and pause periods.

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Can I assign a showing to any team member when booking?

Yes. The team member assignment field is available directly in the scheduling dialog. You can select any configured team member at the point of booking without needing to edit the tour afterward.

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Does instant confirmation apply to all PM-initiated bookings?

Yes. Any tour you book on behalf of a lead is confirmed immediately upon submission. The lead receives their confirmation automatically without needing to click through an additional step.

Is there a record of which bookings were made by the property manager versus the lead?Yes. Your Showdigs dashboard logs all tour bookings including who initiated the booking. This gives you a complete audit trail of your leasing activity.

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