"We love Showdigs. It has made our showing process so much easier and fast." — Alina G., Leasing Manager
Every showing booked through Showdigs receives an automatic confirmation and pre-tour reminders. This happens on every single tour without anyone on your team managing the follow-up calendar.
What gets sent automaticallyConfirmation: Sent immediately after the prospect books a showing. Includes the property address, showing time, and access instructions for self-guided tours.Day-before reminder: Sent the day before the scheduled showing to keep the appointment top of mind.Day-of reminder: Sent the morning of the showing as a final prompt before the tour.
How it works
Confirmations and reminders are pre-built automations in Showdigs. They are enabled by default on every showing type. No configuration is required to activate them. The moment a showing is booked, the confirmation sequence begins automatically.
If a no-show occursWhen a showing window closes without a completed tour, Showdigs sends an automated no-show re-engagement message to the prospect. Some reschedule immediately. All of them get followed up with consistently, which rarely happens in a manual operation.
On the Showdigs platform, automated confirmations and reminders maintain a consistent 55 to 60% scheduled-to-completed-tour rate. (Source: Showdigs platform data, 2026)
Why it mattersNo-shows waste time for property managers, showing agents, and qualified prospects who had to schedule around the appointment. Consistent, timely reminders are the most effective way to reduce no-show rates at scale. With Showdigs, this happens without anyone on your team tracking and managing the reminder calendar for each individual booking.
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Frequently Asked Questions
Can I customize the content of the confirmation and reminder messages?
Yes. The default messages are professional and effective but you can customize the content in your Showdigs settings to match your business voice.
Do confirmations and reminders work for all three showing types?
Yes. Self-guided tours, agent-led showings, and virtual tours all receive the same automatic confirmation and reminder sequence.
What happens if a prospect confirms and then does not show up?
Showdigs sends a no-show re-engagement message automatically when the showing window closes without a completed tour. The prospect receives the follow-up without your team needing to initiate it.
Is there a way to opt out specific showings from the reminder sequence?
Contact Showdigs support for information on exception handling in the confirmation and reminder automations.
How does Showdigs know when a showing is completed?
Showing completion is logged when the agent marks the tour complete in the Showdigs app, or when the self-guided tour window closes and the access log confirms entry. The system uses this status to trigger post-tour automations.
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